Frequently Asked Questions

When Will You Restock?

We are sorry to inform you that we are not going to restock in short time because of coronavirous.

Where do you ship the order?

We ship all orders from Canada. Free shipping for orders address in Ontario, $19 shipping for other provinces.

When will you ship the order?

Usually your order will be shipped out from our warehouse in 1-2 business days, for most Canada locations, delivery time is 2-5 business days. The shipping time and transit time might be delayed for a bit during shopping season, we appreciate your understanding and patience.

How long does delivery take?

The transit time is 2-5 business days for most Canada locations, but it will be delayed for a bit for shopping season.

How much is tax & duty?

There is no Taxes & Customs duties. We ship the order from Canada, it is free shipping.

What payment do you accept?

We accept Credit Card and PayPal.

Do you offer wholesale?

Yes, we do. Please click contact us for wholesale inquiries.

What's your return policy?

We accept 30 days returns & exchanges, please email us via for returning instruction.

Please keep the original package and ship all the attached items back to us. Please be advised that the return shipping cost is the responsibility of the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may be applied if the merchandise is used or damaged visually.

Please send us the tracking number after the package is shipped, and the refund will be issued after the package is received by our warehouse.

Will you ship the available items separately from the backorder or will I need to wait for all items to be available before you ship?

We will ship the available items first, and the backorder item when we restock. But if you prefer to wait for all items to ship together, please leave us a note when you place the order, or contact us at this link.

Is there minimum spend for free shipping in Canada?

No, every item is free shipping in Canada, no minimum purchased required.